Automotive Fixed Operations Manager Master Course
- Skill Level: Advanced
- Certificate of Achievement: Yes
- Passing Grade: 60%
- Duration: 14h 40m
- Downloadable Resources: 25
- Self-Paced: Yes
- Course Access: Lifetime
- Language: English
- Video: No
- All Text Course: Yes
WHAT WILL I LEARN?
- Step-by-step guide to maximize CP labor rates & repair hours sold
- See how to make service and parts profitable again
- CP & matrix labor rate calculation formulas
- Measuring monthly advisor performance spreadsheets
- Increase personal development, onboarding & leadership skills
- Comprehensive financial metrics & profitability lessons
- Step-by-step guide on inventory control & parts forecasting
- Maximize parts inventory turns & reduce obsolescence
- Controlling & troubleshooting obsolescence
- Comprehensive financial metrics & profitability lessons
- How to apply matrix, velocity, & gross profit margin correctly
- Easy to follow automotive service and parts department workflow guide
- Annual service and parts department sales & expense forecasting spreadsheet
- Parts and service KPI formulas to measure your shop's monthly performance
- Earn a automotive Fixed Operations Manager certificate of achievement in just over 15 hours
Online Automotive Fixed Operations Manager Course
COURSE DESCRIPTION
The Automotive Fixed Operations Manager Master Course explains everything you need to know to launch a profitable fixed operations department.
Before taking your shop forward, you need to understand where it stands financially today and how to fix existing problems correctly. The Fixed Operations Manager Master Course shows managers where to start when they take over the fixed operations department.
You will understand what it takes to build sustainable KPI metrics that will make a difference in your shop’s performance.
Providing your staff with the right tools is critical to fixing common problem areas such as technician efficiency, productivity, and the effective labor rate. With this course, managers will have a toolkit to make smarter decisions, interpret financial reports, and manage costs better.
This course provides managers with a step-by-step guide explaining how to perform everything from daily routine tasks to annual forecasting.
The Automotive Fixed Operations Manager Master Course explains how to have just the right inventory balance on-hand to fill daily orders and prevent lost sales is an essential technique every manager needs to know. The course teaches managers to work smarter by expanding their knowledge of inventory controls and implementing daily corrective measuring techniques.
Managers will understand how to sustain healthier parts levels and learn several tricks to reduce obsolescence rates. Understand the best time to phase-in and phase-out parts. Dive deep into the day’s inventory supply rate, and parts fill rate, with easy-to-follow instructions on setting up proper criteria in the DMS and more.
The Automotive Fixed Operations Manager Master Course is your road map to successfully improve your management skills, understand financing, and control your expense accounts.
Master techniques used by successful service managers to accelerate your career in the automotive industry today.
WHO SHOULD TAKE THIS COURSE?
- Fixed Operations Managers
- General Managers
- Service Managers
- Parts Managers
Requirements
- This course is for anyone with a minimum of two years of managerial experience.
- Current managers looking to understand the fixed operations department better and wish to grow their knowledge.
- Everything in this course is made as simple as possible and described as someone having basic knowledge of the topics.
Course Content
About Instructor
Service Drive Automotive Training
Service Drive Automotive Training works with dealers across Canada and the United States as a consultant and a mentor for the past 5 years.
12 Courses

Course Includes
- 21 Lessons
- 101 Topics
- 20 Quizzes
- Course Certificate
Ratings and Reviews


The fixed operation manager course goes to great lengths to explain every detail of running the service and parts department efficiently. It's well written and comes with a great deal of quick reference sheets to help guide managers of any skill level.

I took this course because I wanted to move up in position. The parts department lessons were easy to follow and covered a great deal of information. The fixed operation manager course taught me more than I needed to know, and I got the promotion from Service Manager to Fixed Operations Manager.

Wow, the fixed ops course covers a lot of ground, be prepared to spend some time on it. The fixed ops course is very detailed, and I would recommend it to everybody trying to learn about service and parts management to take this course. It will pay dividends.

The Fixed Operation manager course leaves nothing out. It's very detail-oriented and well written. It's also an extensive course too, so prepare to set lots of quiet time aside to complete each lesson. The course helped to grow my understanding of the Fixed Operations department, and I would recommend anyone that wants to improve their skills to take this course.