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Automotive Parts Manager Course​ - PM06

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  1. LESSON 1: AUTOMOTIVE PARTS MANAGER COURSE INTRODUCTION

    Automotive Parts Manager Course Introduction
  2. LESSON 2: UNDERSTANDING AUTOMOTIVE PARTS INVENTORY CONTROLS
    Understanding The Different Systems To Purchase Automotive Parts For Inventory
    4 Topics
    |
    1 Quiz
  3. LESSON 3: EXPLORING EFFECTIVE PARTS INVENTORY MANAGEMENT CALCULATIONS AND METHODS
    Exploring Effective Parts Inventory Management Calculations, Breaking Down The Inventory Report
    12 Topics
    |
    1 Quiz
  4. LESSON 4: AUTOMOTIVE PARTS FINANCIAL STATEMENT - INCOME STRATEGIES
    Automotive Parts Financial Statement - Examining Income Accounts And Developing A Pricing Strategy
    16 Topics
    |
    1 Quiz
  5. LESSON 5: AUTOMOTIVE PARTS FINANCIAL STATEMENT – EXPENSE ACCOUNTS
    Automotive Parts Financial Statement – Expense Accounts
    4 Topics
    |
    1 Quiz
  6. LESSON 6: ANNUAL PARTS DEPARTMENT FORECASTING - 3 DIFFERENT WAYS
    Annual Parts Department Forecasting – 3 Different Ways Explained
    5 Topics
    |
    1 Quiz
  7. LESSON 7: EFFECTIVE PARTS DEPARTMENT MARKETING STRATEGIES
    Effective Parts Department Marketing Strategies
    2 Topics
    |
    1 Quiz
  8. LESSON 8: AUTOMOTIVE PARTS FACILITY MANAGEMENT ESSENTIALS
    Automotive Parts Department Equipment And Facility Management Essentials
    3 Topics
    |
    1 Quiz
  9. LESSON 9: PERSONAL DEVELOPMENT AND BUILDING LEADERSHIP SKILLS
    Personal Development And Building Leadership Skills
    4 Topics
    |
    1 Quiz
  10. LESSON 10: NURTURING PARTS ADVISOR SOFT SKILLS TO IMPROVE CUSTOMER RETENTION AND GROSS SALES
    Nurturing Parts Advisor Soft Skills To Improve Customer Retention And Gross Sales
    5 Topics
    |
    1 Quiz
  11. LESSON 11: EFFECTIVE CONSULTATIVE SELLING TECHNIQUES YOUR PARTS ADVISORS NEED TO START USING TODAY
    Effective Consultative Selling Techniques Your Parts Advisors Need To Start Using Today
    3 Topics
    |
    1 Quiz
  12. LESSON 12: TACKLING EVERYDAY AUTOMOTIVE INDUSTRY CHALLENGES AND EMOTIONAL SUPPORT
    Tackling Everyday Automotive Parts Industry Challenges And Emotional Support
    3 Topics
    |
    1 Quiz
  13. LESSON 13: AUTOMOTIVE PARTS PHYSICAL INVENTORY WORKFLOW GUIDE
    Automotive Parts Physical Inventory Workflow Guide
    1 Topic
    |
    1 Quiz
  14. LESSON 14: BONUS WORKFLOW GUIDES - THE PARTS MANAGER STANDARD OPERATING PROCEDURES (SOP)
    Bonus Workflow Guides – The Parts Manager Standard Operating Procedure (SOP)
    1 Topic
    |
    1 Quiz
  • ©Copyright Notice All course materials on this site are protected by copyright law. The course material and its content (lessons, topics, exams, videos, slides, and course notes) are protected by copyright law and not to be copied, redistributed, or resold. ©Service Drive Automotive Training. - All Rights Are Reserved.

Lesson 1 of 14
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Automotive Parts Manager Course Introduction

Automotive Parts Manager Master Course Introduction

The Parts Manager Master Course examines the pain points of overseeing the parts departments and shows you how to crush them with confidence.

The Automotive Parts Manager Master Course focuses on the core values of operating a parts department with professionalism and integrity and confronting new challenges with conviction. Use it as your guide to tackle anything that lies ahead and cast aside any worries you may have about becoming a Parts Manager.

Strategic Thinking & Inventory Planning

Because the parts department affects every other dealership department, it is essential to maintain healthy parts inventory levels by running daily measures to test its performance.

Keeping a well-balanced inventory keeps the other departments in the dealership running efficiently and remain profitable.

The role of a parts manager is to think of the store’s future goals and how to create inventory improvement plans. It isn’t easy to maintain healthy inventory levels because managers are busy focusing on today’s tasks.

The Automotive Parts Manager Master Course shows managers how to set targets and bring the parts department back in line with the dealership’s goals with easy-to-follow steps.

You’ll learn how to investigate the existing systems and introduce new purchasing policies.

Managing your team’s productivity becomes easier once you understand how to eliminate common barriers that prevent growth.

Inventory Management & Facility Controls

Getting inventory levels right is a significant accomplishment, but selling in-stock parts increases gross margins, leading to better profits.

Managers will better understand their phase-in/phase-out reports and use fill rates to stock in a new part number or remove stocked parts confidently.

You’ll see how to accurately control inventory stocking levels and reduce obsolete stock.

You will learn to organize the parts department’s physical layout to provide the most efficient storage and parts retrieval system.

Inventory Pricing Strategy

The parts department profitability is a game of inches, not yards. You will learn how to maximize factory incentive programs yielding maximum discounts and increasing return allowances.

Increase profits overnight with price escalators and matrix parameters in the DMS. Implementing these measures is a small portion of tricks managers will learn. There’s velocity pricing and rounding up are another two methods too. Each one of these helps in its own way to grow profit margins.

Financial Statements, Forecasting & Benchmarks

There are plenty of excel spreadsheets included in this course designed to improve parts managers’ efficiency and workflow.

Easy to follow forecasting sales and expense guides and excel worksheets to improve productivity and increase profitability.

The financial statement (FS) intimidates most managers. This course explains each sale and expense account. You’ll learn how to investigate each FS account, along with what items not to post there. Plus, there are several tips on what to do when things go wrong.

You will have access to several excel templates loaded with calculations, KPI formulas, and North American industry benchmark standards.

Reduce your anxiety and increase your financial knowledge after completing the Automotive Parts Manager Master Course.

Interpersonal Skills

Managers need to make quick decisions and resolve problems daily. Keeping the peace, listening to complaints, and sorting out conflicts can affect your ability to stay focused.

It’s challenging to remain calm under pressure and stay focused. This course includes an extensive section to ensure you stay on top of the workflow and keep everything running smoothly.

There is a checklist to follow and track your daily routine and ensure nothing gets overlooked. You’ll also know what tasks you need to perform and which ones you can delegate.

Mentoring A Successful Team

A prosperous parts department calls for a solid leader. As a manager, you are the driving force behind the progress of proficient team members.

Skilled managers spend a good part of their day monitoring staff, offering advice, and encouraging employees to improve their talent. The course has an abundance of mentoring examples designed to help managers encourage personnel growth and promote a healthier culture for employees.

The course also includes a straightforward “how-to” framework and best approach guide for you to measure and improve KPI goals for each team member.

There’s a sales training guide management can use to train counter staff. The guide includes soft skills, how to close more sales.

Downloadable Course Material

Some lesson pages have downloadable spreadsheets; they are unprotected files and can be changed to suit your needs.

About The Lesson Quiz

Quizzes are based on the topic learned in each lesson. Students must complete the quiz at the end of the lesson before moving on to the next lesson.

Students will require a minimum grade of 60% to pass.

After finishing a quiz, students can select “View Questions” to see the answers, “Click Continue” to move on to the next lesson, or “Restart Quiz.”

Students can restart the quiz as many times as needed. However, when you restart a quiz, it will reset ALL the questions in the quiz. Students will have to answer every question over again. Questions will also appear in random order. The last grade score you earned on this quiz is the final grade for this lesson.

Certificate Of Completion

Students will require a minimum grade of 60% to pass; you will receive your Certificate of Completion immediately after completing the course.

Additional Notes:
KPI: The KPI benchmarks in this training guide are based on the North American market. However, KPI numbers will vary depending on the franchise, region, demographic, and retail establishment type, even within North America.
Please refer to the industry standards in your local area for more accurate monthly KPI numbers and update any formulas provided in these lessons to suit your region.

Workflow: This guide is not a complete parts manager’s task list. For parts managers, there’s no one-size-fits-all task list or workflow. These lists are to get you started in the right direction.
You may have additional tasks you need to complete each day, month, and year. Use this list to get you started, then build on it by creating your own workflow tracking system.