WHAT WILL I LEARN?
Online Automotive Sales & Service BDC Course
Interested in becoming an automotive BDC or BDM? The Automotive Sales & Service BDC Essentials Course explains everything you need to know to start your automotive industry career quickly. A personal road map to successfully improve your customer service soft skills and build up confidence. You’ll have a greater knowledge of core BDC and BDM sales techniques.
The automotive BDC – BDM program teaches you how to maintain an automotive business development center from the ground up. Early on, you will gain in-depth knowledge, from responding to leads, greeting customers the right way, maintaining a high level of service, and following up with vehicle purchases or repairs. Each lesson is loaded with word tracks BDC representatives use every day to make you sound like a customer service superhero and schedule more appointments in the automotive industry.
The step-by-step workflow cheat sheet contains everything a BDC and BDM needs to know what tasks need to be completed each day, what metrics to follow, and how to forecast vehicle sales or service calls. Find out how to grow your product knowledge quickly, see how to cross-sell services, and sell more repairs per appointment.
Master techniques used by successful automotive BDC or BDM and accelerate your career in the automotive industry today!
WHO SHOULD TAKE THIS COURSE?
- This course is for anyone looking for a career in the automotive industry but is unsure where to start.
- No previous BDC experience or automotive knowledge is required.
- Everything in this course is made as simple as possible and is for anyone with limited or no prior knowledge of the automotive industry.