WHAT WILL I LEARN?
Online Automotive Service Manager Course
The Automotive Service Manager Master Course explains everything you need to know to quickly start your automotive service industry career and become a profitable service manager.
Before taking your shop forward into the future, you need to understand where it stands financially today and how to fix existing problems correctly.
The Service Managers Essential Course provides you with the right tools to fix technician efficiency, productivity, and the effective labor rate. Service managers will have a toolkit to make smarter decisions, interpret financial reports, and manage costs better.
Understand what it takes to build sustainable KPI metrics in North American that will make a difference in your shop’s performance. You will learn how to set up daily advisor and technician benchmarks, focus on operational improvements and monitor key performance indicators.
Your path to a successful service manager includes learning to mentor your staff. Discover how you can quickly grow your service advisor’s product knowledge, improve their cross-selling skills, and increase sales closing rates.
Upon completing the service manager course, you’ll have critical thinking skills to resolve problems related to service operations. Have a deeper understanding of your department’s productivity and efficiency, plus learn how to reduce shop expenses to earn a higher net profit.
Begin your road map to advance your management skills, understand service financing, and control your expense accounts. The Automotive Service Manager Master Course provides you with a comprehensive understanding of the automotive service repair industry and go forward with greater confidence.
Master techniques used by successful service managers to accelerate your career in the automotive industry today.
WHO SHOULD TAKE THIS COURSE?
- This course is for anyone who knows the basics of the service industry and wants to get into a manager’s position but is unsure where to start.
- If you are comfortable in the automotive industry and have a minimum of one year of service experience.
- Current service managers looking to understand the department better and wish to grow their knowledge.
- Everything in this course is made as simple as possible and described as someone having basic knowledge of the topics.