The Analytical Approach To Close More Deals
- Skill Level: Beginner
- Certificate of Achievement: No
- Duration: 1h 45m
- Downloadable Resources: No
- Self-Paced: Yes
- Course Access: Lifetime
- Language: English
- Video: No
- All Text Course: Yes
WHAT WILL I LEARN?
- Easy customer persuasion techniques
- How to sell to 4 different customer personality types
- Enhance your active listening skills
- Best open-ended questions to ask customers
- Learn how to improve a customers perception of you
- Top 8 sales closing techniques
- Overcoming sales and service customer objections
- Simple ways to handle angry customers
- Understanding the psychology of a positive mindset
COURSE DESCRIPTION
Are you interested in improving your customer’s experience with you? The Analytical Approach To Close More Deals Course explains the psychology of today’s customers and introduces you to creative persuasion methods.
The Analytical Approach To Close More Deals Course is your road map to improve your soft skills successfully. Increase your confidence to manage customer objections, understand what they truly mean, and creative ways to find solutions.
The course is loaded with examples for vehicle sales consultants and service advisors. You’ll have a greater knowledge of core sales techniques to help close more deals.
WHO SHOULD TAKE THIS COURSE?
- Automotive Sales Consultants
- Automotive Service Consultants
- Automotive BDC Consultants
Requirements
- The Analytical Approach To Close More Deals course is for anyone who wants to close more deals and improve their customer service skills
Course Content
CUSTOMER PERSUASION TECHNIQUES & POWER WORDS
Course Content
About Instructor
Course Includes
- 12 Lessons
Ratings and Reviews
Robert Stephenson
The sales course can sometimes get technical, but it explains how today's customers think and how your sales staff should approach them. The course does a good job explaining different sales strategies, and I'd recommend it to anyone new to the sales department.
Carole Dixon
If you took the service advisor course, you'll find this one has a few repeated lessons, but it goes into greater detail. It also introduces some car sales techniques, so now I understand what they have to go through to close a sale. The course has lots of good information on understanding different customer types and the best way to approach them.
The course teaches you to cater to different customer personality types, details what to say to them, and how to close the sale. It offers great insight into how to treat customers and not ruin a relationship by going for the hard sell. I think customers would appreciate it if their salesperson treated them better.