The Analytical Approach To Close More Deals

Want to know how today's customers make buying decisions and how to persuade them effectively?

WHAT WILL I LEARN?

COURSE DESCRIPTION

Are you interested in improving your customer’s experience with you? The Analytical Approach To Close More Deals Course explains the psychology of today’s customers and introduces you to creative persuasion methods.

The Analytical Approach To Close More Deals Course is your road map to improve your soft skills successfully. Increase your confidence to manage customer objections, understand what they truly mean, and creative ways to find solutions.

The course is loaded with examples for vehicle sales consultants and service advisors. You’ll have a greater knowledge of core sales techniques to help close more deals.

WHO SHOULD TAKE THIS COURSE?

Requirements

  • The Analytical Approach To Close More Deals course is for anyone who wants to close more deals and improve their customer service skills

Course Content

CUSTOMER PERSUASION TECHNIQUES & POWER WORDS
THE PSYCHOLOGY OF SELLING TO 4 DIFFERENT PERSONALITY TYPES TIPS & TRICKS
ACTIVE LISTENING & ASKING OPEN-ENDED QUESTIONS TO EARN EMPATHY POINTS
BEST 7 SOFT SKILLS TO IMPROVE A CUSTOMER’S PERCEPTION OF YOU
LEADING SALES PROCESS & CLOSING TECHNIQUES
RESPOND TO CUSTOMER OBJECTIONS LIKE A PRO
QUICK TIPS TO HANDLE ANGRY CUSTOMERS WITH EASE
THE PSYCHOLOGY OF A POSITIVE MINDSET & LETTING GO OF NEGATIVITY

About Instructor

Service Drive Automotive Training

Service Drive Automotive Training works with dealers across Canada and the United States as a consultant and a mentor for the past 5 years.

40 Courses

Not Enrolled

Course Includes

  • 12 Lessons

Ratings and Reviews

4.8
Avg. Rating
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What's your experience? We'd love to know!
David Quint
Posted 3 months ago
Great customer insight

The course teaches you to cater to different customer personality types, details what to say to them, and how to close the sale. It offers great insight into how to treat customers and not ruin a relationship by going for the hard sell. I think customers would appreciate it if their salesperson treated them better.

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John Malani
Posted 3 months ago
Sound advice

The analytical sales course offers some really sound advice on how to treat today's customers. I found the course very insightful.

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Robert Stephenson
Posted 3 months ago
Good information and tips

The sales course can sometimes get technical, but it explains how today's customers think and how your sales staff should approach them. The course does a good job explaining different sales strategies, and I'd recommend it to anyone new to the sales department.

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Anna Highsmith
Posted 3 months ago
Enjoyed each lesson

The sales course is clear, with lots of real-world examples. It helps build the mindset of a sales pro rather than quick tips on the "hard close."

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Carole Dixon
Posted 3 months ago
Lots of good insights

If you took the service advisor course, you'll find this one has a few repeated lessons, but it goes into greater detail. It also introduces some car sales techniques, so now I understand what they have to go through to close a sale. The course has lots of good information on understanding different customer types and the best way to approach them.

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