Automotive Fixed Operations Manager Master Course – Corporate

CA$1,475.00

Group savings apply to automotive stores, dealerships, private organizations, government & public services.

Mix and match corporate courses to earn more discounts.

Select the number of students to enroll in this course.

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Bulk deal
Quantity Discount Discounted price
1 - 2 - CA$1,475.00
3 - 8 25% CA$1,106.25
9 + 40% CA$885.00

Group savings apply to automotive stores, dealerships, private organizations, government & public services. Mix and match Corporate Courses to earn more discounts.

Description

Automotive Fixed Operations Manager Master Course – Corporate Independent Online Learning

Location: Virtual

Course Start Dates: N/A*

Skill Level: Advanced

Total Course Hours: Study time 14 hrs 40 min

Total Lessons: 21

Video: No

All Text Course: Yes

Certificate Of Achievement: Yes

Who Should Take This Course?

  • Fixed Operations Managers
  • General Managers
  • Service Managers
  • Parts Managers

*The “Automotive Fixed Operations Manager Master Course – Corporate” is a self-paced course. Students can learn at their speed and schedule.

Course Summary

The Automotive Fixed Operations Manager Master Course explains everything your manager needs to know to launch a profitable fixed operations department.

Before taking your shop forward, you need to understand where it stands financially today and how to fix existing problems correctly. Students will understand what it takes to build sustainable KPI metrics that will make a difference in your shop’s performance.

Providing your staff with the right tools is critical to fixing common problem areas such as technician efficiency, productivity, and the effective labor rate. With this course, managers will have a toolkit to make smarter decisions, interpret financial reports, and manage costs better.

The Automotive Fixed Operations Manager Master Course explains how to have just the right inventory balance on-hand to fill daily orders and prevent lost sales is an essential technique every manager needs to know. The course teaches managers to work smarter by expanding their knowledge of inventory controls and implementing daily corrective measuring techniques.

Managers will understand how to sustain healthier parts levels and learn several tricks to reduce obsolescence rates. Understand the best time to phase-in and phase-out parts. Dive deep into the day’s inventory supply rate, and parts fill rate with easy-to-follow instructions on setting up proper criteria in the DMS and more.

The Automotive Fixed Operations Manager Master Course is your road map to successfully improve your management skills, understand financing, and control expense accounts.

Downloadable Resources:

  • 25 downloadable guides and KPI calculation spreadsheets
  • Easy to follow automotive service and parts manager workflow guide
  • Annual fixed ops sales & expense forecasting spreadsheet

 

What Will Employees Learn?

  • A step-by-step guide to maximize CP labor rates & repair hours sold
  • See how to make service and parts profitable again
  • CP & matrix labor rate calculation formulas
  • Measuring monthly advisor performance spreadsheets
  • Increase personal development, onboarding & leadership skills
  • Comprehensive financial metrics & profitability lessons
  • Step-by-step guide on inventory control & parts forecasting
  • Maximize parts inventory turns & reduce obsolescence
  • Controlling & troubleshooting obsolescence
  • Comprehensive financial metrics & profitability lessons
  • How to apply matrix, velocity & gross profit margin correctly
  • Easy to follow automotive service and parts department workflow guides
  • Annual service and parts department sales & expense forecasting spreadsheet
  • Parts and service KPI formulas to measure your shop’s monthly performance

The Automotive Fixed Operations Manager Master course is ideal for managers with limited knowledge of the automotive industry and experienced staff who need to improve their existing talent.

Curriculum

Course Content

Expand All
LESSON 1: AUTOMOTIVE FIXED OPERATIONS MANAGER MASTER COURSE INTRODUCTION
LESSON 2: AUTOMOTIVE SERVICE MANAGERS PROFIT MANAGEMENT PATH TO SUCCESS
LESSON 3: HOW TO MAKE THE SERVICE DEPARTMENT PROFITABLE AGAIN
LESSON 4: FUNDAMENTAL SERVICE DEPARTMENT KPI'S EVERY FIXED OPERATIONS MANAGER NEEDS TO MONITOR DAILY
LESSON 5: TRACKING SERVICE ADVISOR KPI’S – TROUBLESHOOTING PROBLEMS AND PROVIDING THE PROPER GUIDANCE TO SELL MORE LABOR
LESSON 6: HOW TO CREATE PROFITABLE PERFORMANCE SERVICE DEPARTMENT PAY PLANS
LESSON 7: UNDERSTANDING THE SERVICE DEPARTMENT FINANCIAL STATEMENT EXPENSE ACCOUNTS
LESSON 8: STEP-BY-STEP GUIDE TO THE SERVICE DEPARTMENTS ANNUAL FORECAST
LESSON 9: SERVICE DEPARTMENT SHOP EQUIPMENT & FACILITY MAINTENANCE
LESSON 10: AUTOMOTIVE MANUFACTURER SERVICE WARRANTY POLICIES, YOUR STAFF, AND HOW TO STAY COMPLIANT
LESSON 11: SETTING UP A BUSINESS DEVELOPMENT CENTER (BDC) FOR THE SERVICE DEPARTMENT
LESSON 12: SERVICE DEPARTMENT STANDARD OPERATING PROCEDURE (DAILY, WEEKLY, MONTHLY, ANNUAL WORKFLOW)
LESSON 13: THE DIFFERENT SYSTEMS USED TO PURCHASE AUTOMOTIVE PARTS FOR INVENTORY
LESSON 14: EXPLORING EFFECTIVE PARTS INVENTORY MANAGEMENT METHODS, CALCULATIONS, AND REVIEWING MONTHLY INVENTORY REPORTS
LESSON 15: PARTS DEPARTMENT FINANCIAL STATEMENT - EXAMINING INCOME ACCOUNTS AND DEVELOPING A PRICING STRATEGY
LESSON 16: PARTS DEPARTMENT FINANCIAL STATEMENT – REVIEWING EXPENSE ACCOUNTS
LESSON 17: ANNUAL PARTS DEPARTMENT FORECASTING - 3 DIFFERENT WAYS
LESSON 18: PARTS DEPARTMENT EQUIPMENT AND FACILITY MANAGEMENT
LESSON 19: PHYSICAL PARTS INVENTORY WORKFLOW GUIDE
LESSON 20: PARTS DEPARTMENT STANDARD OPERATING PROCEDURES (DAILY, WEEKLY, MONTHLY, ANNUAL WORKFLOW)
LESSON 21: HIRING FIXED OPERATION STAFF & TRAINING TECHNIQUES

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