Automotive Sales & Service BDC Essentials Course​​ – Remote Classes (BDRC22)

CA$599.95

Spring 2022
Spring 2022
Summer 2022
Summer 2022
Fall 2022
Fall 2022
Winter 2022
Winter 2022
Clear

Description

Automotive Sales & Service BDC Essentials Course​​ – Remote Classes

Location: Virtual Campus

Course Start Dates:

  • Spring Sold Out
  • Summer July 8, 2022 Sold Out
  • Fall September 9, 2022
  • Winter January 30, 2023

Course Duration: 3 weeks

Total Course Hours: Study Time 8 hrs / In-class 8 hrs

Classroom Attendance Time: 6:30 p.m. – 8:00 p.m. EST (twice weekly see course schedule for further details)

Classroom Video Software: Zoom

Max. Students Per Classroom: 12

Instructors Per Class: 2

Note: This course includes six synchronous online sessions with the instructors at a scheduled day and time and self-directed activities that students complete before the next in-class session while adhering to specified due dates.

 

Spring 2022 Schedule

Sold Out

Summer 2022 Schedule

Course Opens July 8, 2022 Automotive Sales Service BDC Essential Course Time Required
Lesson 1 Automotive Sales & Service BDC Introduction 10 min
Lesson 2 How To Take Care Of Sales Leads 1 hr 10 min
July 11, 2022 6:30 pm EST Zoom Classroom – Lesson Recap 1 hr 30 min
Lesson 3 Everything You Need To Know About Repair Orders 1 hr
Lesson 4 Cross-Selling Service Maintenance Items 1 hr 25 min
July 14, 2022 6:30 pm EST Zoom Classroom – Lesson Recap 1 hr 30 min
Lesson 5 Introduction To Factory Warranty Policy & Procedures 1 hr
Lesson 6 Customer Service Essentials For BDC Representatives 30 min
July 18, 2022 6:30 pm EST Zoom Classroom – Lesson Recap 1 hr 30 min
Lesson 7 Appointment Essentials For BDC Representatives 1 hr 10 min
Lesson 8 How To Tackle Challenges In The Automotive Industry 1 hr
July 21, 2022 6:30 pm EST Zoom Classroom – Lesson Recap 1 hr 30 min
Lesson 9 Business Development KPI & Forecasting Metrics 30 min
Lesson 10 Business Development Scripts & Templates 30 min
July 25, 2022 6:30 pm EST Zoom Classroom – Lesson Recap 2 hr
Total Course Completion Time: 16 hours

Fall 2022 Schedule

Course Opens September 9, 2022 Automotive Sales Service BDC Essential Course Time Required
Lesson 1 Automotive Sales & Service BDC Introduction 10 min
Lesson 2 How To Take Care Of Sales Leads 1 hr 10 min
September 12, 2022 6:30 pm EST Zoom Classroom – Lesson Recap 1 hr 30 min
Lesson 3 Everything You Need To Know About Repair Orders 1 hr
Lesson 4 Cross-Selling Service Maintenance Items 1 hr 25 min
September 15, 2022 6:30 pm EST Zoom Classroom – Lesson Recap 1 hr 30 min
Lesson 5 Introduction To Factory Warranty Policy & Procedures 1 hr
Lesson 6 Customer Service Essentials For BDC Representatives 30 min
September 19, 2022 6:30 pm EST Zoom Classroom – Lesson Recap 1 hr 30 min
Lesson 7 Appointment Essentials For BDC Representatives 1 hr 10 min
Lesson 8 How To Tackle Challenges In The Automotive Industry 1 hr
September 22, 2022 6:30 pm EST Zoom Classroom – Lesson Recap 1 hr 30 min
Lesson 9 Business Development KPI & Forecasting Metrics 30 min
Lesson 10 Business Development Scripts & Templates 30 min
September 26, 2022 6:30 pm EST Zoom Classroom – Lesson Recap 2 hr
Total Course Completion Time: 16 hours

Winter 2022 Schedule

Course Opens January 30, 2023 Automotive Sales Service BDC Essential Course Time Required
Lesson 1 Automotive Sales & Service BDC Introduction 10 min
Lesson 2 How To Take Care Of Sales Leads 1 hr 10 min
February 2, 2023 6:30 pm EST Zoom Classroom – Lesson Recap 1 hr 30 min
Lesson 3 Everything You Need To Know About Repair Orders 1 hr
Lesson 4 Cross-Selling Service Maintenance Items 1 hr 25 min
February 6, 2023 6:30 pm EST Zoom Classroom – Lesson Recap 1 hr 30 min
Lesson 5 Introduction To Factory Warranty Policy & Procedures 1 hr
Lesson 6 Customer Service Essentials For BDC Representatives 30 min
February 9, 2023 6:30 pm EST Zoom Classroom – Lesson Recap 1 hr 30 min
Lesson 7 Appointment Essentials For BDC Representatives 1 hr 10 min
Lesson 8 How To Tackle Challenges In The Automotive Industry 1 hr
February 13, 2023 6:30 pm EST Zoom Classroom – Lesson Recap 1 hr 30 min
Lesson 9 Business Development KPI & Forecasting Metrics 30 min
Lesson 10 Business Development Scripts & Templates 30 min
February 16, 2023 6:30 pm EST Zoom Classroom – Lesson Recap 2 hr
Total Course Completion Time: 16 hours