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SERVICE DRIVE AUTOMOTIVE TRAINING

Enhancing Customer Experiences

Resources & Toolkit

The resources are offered as a free toolkit for automotive dealerships to use as required in one easily accessible place. Visit the menu tab (top right) for more free resources.

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Resolving Poor Quality Customer Service In The Automotive Industry

Resolving Poor Quality Customer Service In The Automotive Industry Customer Service Gets Better After 60 Sometimes it feel like you have exhausted every trick possible to improve the customer service problems in your dealership. And nothing seems to work. [...]

Automotive Service Warranty Consultant Job Description

Automotive Warranty Consultant Job Description Employee job descriptions help define our expectations of team member and improve an organisation’s ability to manage people by: Clarify employer expectations of employees. Provide a basis of measuring job performance. Provide a [...]

Automotive BDC Consultant Job Description

Automotive BDC Consultant Business Development Center Job Description Employee job descriptions help define our expectations of team member and improve an organisation’s ability to manage people by: Clarify employer expectations of employees. Provide a basis of measuring job [...]

Automotive Parts Consultant Job Description

Automotive Parts Consultant Job Description Employee job descriptions help define our expectations of team member and improve an organisation’s ability to manage people by: Clarify employer expectations of employees. Provide a basis of measuring job performance. Provide a [...]

Automotive Service Consultant Job Description

Automotive Service Consultant Job Description Employee job descriptions help define our expectations of team member and improve an organisation’s ability to manage people by: Clarify employer expectations of employees. Provide a basis of measuring job performance. Provide a [...]