SERVICE & PARTS ON-SITE AUTOMOTIVE TRAINING
Seeing and Doing Brought Together & Having It STICK.
Service Managers, Service Consultants, BDC & Parts Staff Training
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What Our Clients Have To Say ~
Ray is extremely knowledgeable, passionate, attentive, and also very understanding.
I would definitely recommend Ray for all of your service/automotive training needs!
This course has taken me to another level. If you want to revamp your Fixed Operations department to improve performance and sales, the service manager course this is something to consider. Thank you Ray Levo and Service Drive!
Thanks so much for all your assistance Ray. I know my staff learner a great deal from your expertise and guidance. It’s truly appreciated and looking forward to having you back again!
Very professional and personable. Everyone at Service Drive makes a sincere effort to communicate well and build rapport. Weekly coaching with Ray is extremely helpful!
Brilliant motivator, really makes you think outside of the norm when Ray is teaching new methods. Top notch sales trainer to work with!
Ray goes above and beyond to train others even long after his training session, he opens himself for calls as well as email for any further questions you may have. The energy he has while training you about sales gets you excited and ready to get out there to use the tools he gives you.
I enjoyed my week of training and learned a great deal of new sales strategies and I’m excited to implement what I’ve learned into my day to day interactions with our customers.
Ray saved my Fixed-Ops department money by finding incorrect misc-codes and fixed them right away; something my last service manager left in a big mess and the advisers were taking advantage of. He saved me missed revenue I didn’t even know about, money well spent! Thank you so much!!!
At Service Drive, we believe that improvement is at the heart of progress.
A variety of elements go into building and managing a successful dealership and your biggest asset is your staff. Ensure your fixed operations staff are qualified to exceed customer expectations every time.
When you train staff members with Customer Service skills, it boosts their confidence and their ability to engage with customers.
Training new and seasoned team members adds value to your service; drives sales and gives you a stronger competitive edge now and for the future.
Create a positive impression with professional, trained employees who excel at customer service.