Automotive BDC Training
- Onsite training at your dealership or store without missing a day on the salesfloor
- Training up to 4 employees at the same daily rate
- Ideal for entry level & experienced consultants
The success of an automotive call center depends on having well-trained people who can boost sales and increase existing customer retention. Having the right tools for a successful BDC Center includes these essential building blocks:
BDC not only increases your New Car Sales volume but also funnels customers towards the Service department and back again to New Cars at the end of their finance. Establishing healthier habits today will influence the future success of your dealership.
With BDC operators armed with dynamic procedures are more likely to win their sales objectives. With a detailed game plan, cross-training of key people, and regular communication between Sales, Parts, and Service, you can support a successful BDC operation.
The success of an automotive call center depends on having well-trained employees who can boost sales and customer retention. BDC can impact your sales volume in Service, Parts, and future New Car sales. Establishing healthier habits now will influence the future success of your dealership.
All Levels
On-site Automotive BDC training for the Sales & Service department is a 4 days hands-on program.
Ideal for entry-level, advanced employees and group training.
Train up to four BDC representatives for one price.
Onsite BDC Representatives Training From CA$3195
All Levels
Online Automotive BDC training is a 3-day course / 2 hours per day.
One-on-one instructor webinar training is ideal for all levels.
Online BDC Representatives Training From CA$1895
It’s Time Your Store Starts Closing More Deals.
Helping stores put the “FIX” back into Fixed Operations for over 30 years.
Service Drive Automotive Training is located in Southern Ontario. We proudly train Canadian automotive employees across this great country from coast to coast, from British Columbia, Alberta, Ontario, Nova Scotia to Newfoundland and Labrador.
Contact Ray today for a personalized solution to fix your shop.
Consultant & Instructor
Ray Levo is a Fixed Operations manager with over 40 years of automotive experience.
Serving on the Advisory Board to the Automotive Training Program at Sault College and British Columbia Institute of Technology. Additionally, Ray served as a past member of 20 groups.
Ray works with dealers across Canada and the United States as a consultant and a mentor for the past 5 years. He also enjoys being an instructor at the local community college for the past 3 years.
Flexible solutions to meet your employee training needs. Whether it’s employees embarking on multi-lessons or task-specific lessons.
Service Drive Automotive Training is located in Southern Ontario. Training automotive stores coast to coast, from British Columbia to Newfoundland and Labrador!
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