Automotive Fixed Operation Training
Dealership Service & Parts Managers
Learn how to tackle the daily challenges of running a Fixed Operations department.
Fixed Operations, Service & Parts Manager Training
Service & Parts Managers need to maintain a strategic outlook to make your business the best it can be. You’ll learn how to problem solve, analyze issues, and take advantage of opportunities in the marketplace.
Training textbook and excel formulas are included.
Starting at $299*
Having the right tools for a successful manager includes these basic building blocks
Managers will learn how to:
- Analyze & Track Sales plus comprehending the Profit, Loss, Semi-Fixed & Fixed Expense columns.
- Understanding Effective Labor Rates and how it will affect your net Profit or Loss.
- Fundamentals of “What, When and How” when documenting and forecasting.
- Recognizing weaker elements on the financial statement and to actively seek improvement.
Win back control of Policy and Outside Services accounts.
- Parts inventory growing out of control? Learn how to minimize obsolescence parts.
Learn effective communication skills.
Tracking your warranty receivables account.
How to set targets and goals for team members to achieve.
Take control of your parts now and restore inventory levels to meet the size of your store with Phase In / Phase Out techniques.
- Measure performance outcome and achievements.
- Master the principles of Service & Parts Sales forecasting.
- Gain how to read the current market, understand customer needs & how to drive new sales
- AND SO MUCH MORE!
Dealership Service or Parts Manager
1 week or 2 week in-dealership course
Training available for both entry-level & seasoned staff
What Our Clients Have To Say ~
Ray is extremely knowledgeable, passionate, attentive, and also very understanding.
I would definitely recommend Ray for all of your service/automotive training needs!
This course has taken me to another level. If you want to revamp your Fixed Operations department to improve performance and sales, the service manager course this is something to consider. Thank you Ray Levo and Service Drive!
Thanks so much for all your assistance Ray. I know my staff learner a great deal from your expertise and guidance. It’s truly appreciated and looking forward to having you back again!
Very professional and personable. Everyone at Service Drive makes a sincere effort to communicate well and build rapport. Weekly coaching with Ray is extremely helpful!
Brilliant motivator, really makes you think outside of the norm when Ray is teaching new methods. Top notch sales trainer to work with!
Ray goes above and beyond to train others even long after his training session, he opens himself for calls as well as email for any further questions you may have. The energy he has while training you about sales gets you excited and ready to get out there to use the tools he gives you.
I enjoyed my week of training and learned a great deal of new sales strategies and I’m excited to implement what I’ve learned into my day to day interactions with our customers.
Ray saved my Fixed-Ops department money by finding incorrect misc-codes and fixed them right away; something my last service manager left in a big mess and the advisers were taking advantage of. He saved me missed revenue I didn’t even know about, money well spent! Thank you so much!!!