SERVICE & PARTS ON-SITE AUTOMOTIVE TRAINING CANADA

Seeing and Doing Brought Together & Having It STICK.

Service Managers, Service Consultants, BDC & Parts Manager Training

Automotive dealer training, service manager training, parts manager training, service consultant training, Serving All of Southern Ontario

Advisor Training ROI General Motors GM Honda Hyundai BMW Kia Acura Lexus Toyota Ford Mazda Porsche Nissan Ram Dodge Jeep Chrysler Audi Volvo Independent Garage Canadian Tire Dealership Master Mechanic Ontario Toronto Newmarket Barrie Ottawa Mississauga Brampton Hamilton London Markham Vaughan Kitchener Cambridge Guelph Pickering Orillia Peterborough Niagara Falls Windsor Burlington Oshawa

How We Make You Look Great

Our customer service and engagement training programs are powerful and scalable to meet the needs of your business.

Lead by example.

We know the best learning environment is your dealership sales-floor, not sitting idle in a classroom.

With real-world examples our teaching method is simple:
Watch, Learn, Do, Repeat.

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Build up your teams knowledge.

We challenge your employees current views of customer service and up their knowledge with fresh skills they can put to use today.

They’ll build up a stronger insight in how to persuade customer purchases.

Set a strong foundation.

Finding new customers is hard and keeping them is even harder.

You’ll learn the best tricks to relate with customers and how to strengthen everyday conversation skills.

One size does not fit all.

In fact, no two employees are the same. It’s our job to find out what they are experts at and what truly needs polishing.

We break each course down into smaller bite-sized chunks then build it back up as the lessons progress, helping your employee understand the value of each step.

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SERVICE CONSULTANT TRAINING

Entry-Level Staff & Experienced Employees

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CA $299.99 & up

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BUSINESS DEVELOPMENT TRAINING

Entry-Level Staff & Experienced Employees

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CA $299.99 & up

Service BDC Training
Sales BDC Training

SERVICE & PARTS MANAGER TRAINING

Entry-Level Staff & Experienced Employees

Training materials, reports & excel formulas are included.

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CA $299.99 & up

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What You’ll Gain With In-House Training.

Give your business goals a boost with simplified training and a sensible price tag attached.

Cost effective training.

Cost per session is less than public courses because we use your dealership as the classroom, saving you the extra cost of setting up at a lecture hall.

We also recommend having 2 or more people attending the in-house training courses to make it even more cost effective.

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We use current work examples.

Training in-house means we prepare the courses to solve your individual problems using real-life examples.

We instruct team members based on work which relates to their roles, not a generic example.

After Care Support.

Keeping employees on track after training can be a tough business.

That’s why managers will receive 10 more days of follow-up support to reinforce new skills.*

Convenience.

People have their own busy timetables and responsibilities which makes a day stressful. That’s where in-house training shines, our instructors can work around your schedules.

In fact, team members can step away if something needs their immediate attention. And remember, we’re at your side ready to help.

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What Our Clients Have To Say ~

Ray is extremely knowledgeable, passionate, attentive, and also very understanding.
I would definitely recommend Ray for all of your service/automotive training needs!

~

Listowel, ON, FORD DEALER ~ SERVICE COORDINATOR
This course has taken me to another level. If you want to revamp your Fixed Operations department to improve performance and sales, the service manager course this is something to consider. Thank you Ray Levo and Service Drive!
~
Winnipeg, MB, HYUNDAI DEALER ~ SERVICE MANAGER

Thanks so much for all your assistance Ray. I know my staff learner a great deal from your expertise and guidance. It’s truly appreciated and looking forward to having you back again!

~

Listowel, ON, FORD DEALER ~ GENERAL MANAGER

Very professional and personable. Everyone at Service Drive makes a sincere effort to communicate well and build rapport. Weekly coaching with Ray is extremely helpful!
~

Vancouver, BC, CHEVROLET DEALER ~ FIXED-OPS MANAGER

Brilliant motivator, really makes you think outside of the norm when Ray is teaching new methods. Top notch sales trainer to work with!

~

Calgary, AB, HYUNDAI DEALER ~ SERVICE CONSULTANT

Ray goes above and beyond to train others even long after his training session, he opens himself for calls as well as email for any further questions you may have. The energy he has while training you about sales gets you excited and ready to get out there to use the tools he gives you.

~

Ottawa, ON, CHRYSLER DEALER ~ BDC STAFF

I enjoyed my week of training and learned a great deal of new sales strategies and I’m excited to implement what I’ve learned into my day to day interactions with our customers.
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Toronto, ON, HONDA DEALER ~ SERVICE CONSULTANT

Ray saved my Fixed-Ops department money by finding incorrect misc-codes and fixed them right away; something my last service manager left in a big mess and the advisers were taking advantage of. He saved me missed revenue I didn’t even know about, money well spent! Thank you so much!!!
~

Edmonton, AB, TOYOTA DEALER ~ FIXED OPERATIONS

Service Drive Automotive got my fixed operations staff to work together as a team. The technicians no longer put up a fight, now they help my advisors to up-sell additional work. Thanks Ray.
~

Toronto, ON, CHRYSLER DEALER ~ GENERAL MANAGER

Empowering Independent Establishments
& Dealers Across Canada

We‘re glad you’re here, join the growing number of dealers already benefiting by our one-on-one fix operations training.

CONTACT US TODAY

Put “FIX” back into Fixed Ops.

Raise Your Teams Performance To New Heights