Service Drive
Automotive Training Canada

Service Managers, Parts Manager, Service Consultants, BDC Staff
On-Site Automotive Training Canada

How We Make You Look Great

Our customer service and engagement training programs are powerful and scalable to meet the needs of your business.

Seeing and Doing Brought Together & Having It STICK.

Service Manager Training

Lead by example.

We know the best learning environment is your dealership sales-floor, not sitting idle in a classroom.

With real-world examples our teaching method is simple:
Watch, Learn, Do, Repeat.

Build your teams knowledge base.

We challenge your employees current views of customer service and up their knowledge with fresh skills they can put to use today.

They’ll build up a stronger insight in how to persuade customer purchases.

BDC Training
Parts Manager Training

Set a strong foundation.

Finding new customers is hard and keeping them is even harder.

You’ll learn the best tricks to relate with customers and how to strengthen everyday conversation skills.

One size does not fit all.

In fact, no two employees are the same. It’s our job to find out what they are experts at and what truly needs polishing.

We break each course down into smaller bite-sized chunks then build it back up as the lessons progress, helping your employee understand the value of each step.

Service Consultant Training

SERVICE & PARTS MANAGER TRAINING

In-Store Training For Entry-Level Staff & Experienced Employees

Training materials, reports & excel formulas are included.

CA $379 & up

SERVICE CONSULTANT TRAINING

In-Store Training For Entry-Level Staff & Experienced Employees

Training materials are included.

CA $379 & up

BUSINESS DEVELOPMENT TRAINING

In-Store Training For Entry-Level Staff & Experienced Employees

Training materials, reports & excel formulas are included.

CA $379 & up

What You’ll Gain With In-House Training.

Give your business goals a boost with simplified training and a sensible price tag attached.

Automotive Training

Cost effective training.

Cost per session is less than public courses because we use your dealership as the classroom, saving you the extra cost of setting up at a lecture hall.

We also recommend having 2 or more people attending the in-house training courses to make it even more cost effective.

We use current work examples.

Training in-house means we prepare the courses to solve your individual problems using real-life examples.

We instruct team members based on work which relates to their roles, not a generic example.

Automotive Parts Manager Training
Automotive Service Consultant Training

After Care Support.

Keeping employees on track after training can be a tough business.

That’s why managers will receive 5 more days of follow-up support to reinforce new skills.*

Convenience.

People have their own busy timetables and responsibilities which makes a day stressful. That’s where in-house training shines, our instructors can work around your schedules.

In fact, team members can step away if something needs their immediate attention. And remember, we’re at your side ready to help.

Automotive Service Manager Training

What Our Clients Have To Say ~

Ray is extremely knowledgeable, passionate, attentive, and also very understanding. I would definitely recommend Ray for all of your service/automotive training needs! ~
FORD DEALER ~ SERVICE COORDINATOR
Toronto, ON
This course has taken me to another level. If you want to revamp your Fixed Operations department to improve performance and sales, the service manager course this is something to consider. Thank you Ray Levo and Service Drive! ~
HYUNDAI DEALER ~ SERVICE MANAGER
Winnipeg, MB
Very professional and personable. Everyone at Service Drive makes a sincere effort to communicate well and build rapport. Weekly coaching with Ray is extremely helpful! ~
CHEVROLET DEALER ~ FIXED-OPS MANAGER
Vancouver, BC

It's Time Your Store Starts Closing More Deals.

Put “FIX” back into Fixed Ops.

Service Drive Automotive Training is located in Southern Ontario. 

We proudly train Canadian automotive employees across this great country. Helping stores in British Columbia, Alberta, Nova Scotia to Newfoundland, and Labrador, we love fixing everyone's problems for good!

Yes, I want to see my Fixed Operations department improve.

We’d love To Meet You In Person Or Through Skype!

Wish to speak with someone now? Contact Ray today for a personalized solution to fix your shop.

Rays-Levo-min

Ray Levo

Consultant & Instructor

Ray Levo is a Fixed Operations manager with over 40 years of automotive experience.

Serving on the Advisory Board to the Automotive Training Program at Sault College and British Columbia Institute of Technology. Additionally, Ray served as a past member of 20 groups.

Ray works with dealers across Canada and the United States as a consultant and a mentor for the past 5 years. He also enjoys being an instructor at the local community college for the past 3 years.

We Are All In This Together

Automotive Experienced

Flexible solutions to meet your employee training needs. Whether it’s employees embarking on multi-lessons or task-specific lessons.

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Dealer Testimonials.

I enjoyed my week of training and learned a great deal of new service strategies. I’ve already increased my labor sales by .2 in just a few days, and I also learned to be more patient with customers. ~
Honda Dealer
~ Service Consultant
Awesome motivator, really makes you think outside of the norm when Ray is teaching new methods. Great sales trainer to work with! ~
Hyundai Dealer
~ SERVICE CONSULTANT
Service Drive Automotive got my fixed operations staff to work together as a team. The technicians no longer put up a fight, now they help my advisors to up-sell additional work. Thanks Ray. ~
Chrysler Dealer
~ GENERAL MANAGER
Ray saved my department money by finding incorrect op-codes and fixed them right away; something my last service manager left in a big mess and the advisors were taking advantage of. He saved me missed revenue, money well spent! ~
Toyota Dealer
~ FIXED OPERATIONS