Online Automotive Sales & Service BDC Course Details
Online Automotive Sales & Service BDC Course Description
Are you interested in becoming an automotive BDC or BDM? The Automotive Sales & Service BDC Essentials Course explains everything you need to know to start your automotive industry career quickly. You’ll have a greater knowledge of core BDC and BDM sales techniques. A personal road map to improve your customer service soft skills and build confidence.
The automotive BDC – BDM program teaches you how to maintain an automotive business development center from the ground up. Early on, you will gain in-depth knowledge, from responding to leads, greeting customers the right way, maintaining a high level of service, and following up with vehicle purchases or repairs. Each lesson is filled with word tracks BDC representatives use every day to make you sound like a customer service superhero and schedule more appointments in the automotive industry.
The step-by-step workflow cheat sheet contains everything a BDC and BDM need to know what tasks need to be done each day, what metrics to follow, and how to forecast vehicle sales or service calls. Find out how to grow your product knowledge quickly, see how to cross-sell services, and sell more repairs per appointment.
Master techniques used by successful automotive BDC or BDM and accelerate your career in the automotive industry today.
Downloadable BDC/BDM Resources
Who Should Take This Course?
What Skill Do You Need To Become An Automotive BDC or BDM?
- This course is for anyone looking for an automotive industry career but unsure where to start.
- No previous BDC experience or automotive knowledge is required.
- Everything in this course is made as simple as possible and is for anyone with limited or no prior knowledge of the automotive industry.
Automotive Sales & Service BDC Essentials Course | Service Drive Automotive Training
Online Automotive Sales & Service BDC Course is a self-paced excellent choice for anyone interested in becoming a dealership BDC or BDM. Earn a certificate of achievement.
Course Provider: Organization
Course Provider Name: Service Drive Automotive Training
Course Provider URL: https://servicedrive.ca/courses/automotive-sales-and-service-bdc-bdm-essentials-course/