The Analytical Approach To Close More Deals (GS)
Entry-Level, Self-Paced Course. Want to know how today's customers make buying decisions and how to persuade them effectively?
- Skill Level: Beginner
- Certificate of Achievement: No
- Duration: 1h 45m
- Downloadable Resources: No
- Self-Paced: Yes
- Course Access: Lifetime
- Language: English
- Video: No
- All Text Course: Yes
WHAT WILL I LEARN?
- Easy customer persuasion techniques
- How to sell to 4 different customer personality types
- Enhance your active listening skills
- Best open-ended questions to ask customers
- Learn how to improve a customers perception of you
- Top 8 sales closing techniques
- Overcoming sales and service customer objections
- Simple ways to handle angry customers
- Understanding the psychology of a positive mindset
COURSE DESCRIPTION
Are you interested in improving your customer’s experience with you? The Analytical Approach To Close More Deals Course explains the psychology of today’s customers and introduces you to creative persuasion methods.
The Analytical Approach To Close More Deals Course is your road map to improve your soft skills successfully. Increase your confidence to manage customer objections, understand what they truly mean, and creative ways to find solutions.
The course is loaded with examples for vehicle sales consultants and service advisors. You’ll have a greater knowledge of core sales techniques to help close more deals.
WHO SHOULD TAKE THIS COURSE?
- Anyone new to sales
- Anyone wanting to improve their soft skills
- Anyone looking to close more deals
- Automotive Sales Consultants
- Automotive Service Consultants
- Automotive BDC Consultants
Requirements
- The Analytical Approach To Close More Deals course is for anyone who wants to close more deals and improve their customer service skills
Course Content
CUSTOMER PERSUASION TECHNIQUES & POWER WORDS
THE PSYCHOLOGY OF SELLING TO 4 DIFFERENT PERSONALITY TYPES TIPS & TRICKS
ACTIVE LISTENING & ASKING OPEN-ENDED QUESTIONS TO EARN EMPATHY POINTS
BEST 7 SOFT SKILLS TO IMPROVE A CUSTOMER’S PERCEPTION OF YOU
LEADING SALES PROCESS & CLOSING TECHNIQUES
RESPOND TO CUSTOMER OBJECTIONS LIKE A PRO
QUICK TIPS TO HANDLE ANGRY CUSTOMERS WITH EASE
THE PSYCHOLOGY OF A POSITIVE MINDSET & LETTING GO OF NEGATIVITY
Course Content
CUSTOMER PERSUASION TECHNIQUES & POWER WORDS
THE PSYCHOLOGY OF SELLING TO 4 DIFFERENT PERSONALITY TYPES TIPS & TRICKS
ACTIVE LISTENING & ASKING OPEN-ENDED QUESTIONS TO EARN EMPATHY POINTS
BEST 7 SOFT SKILLS TO IMPROVE A CUSTOMER’S PERCEPTION OF YOU
LEADING SALES PROCESS & CLOSING TECHNIQUES
RESPOND TO CUSTOMER OBJECTIONS LIKE A PRO
QUICK TIPS TO HANDLE ANGRY CUSTOMERS WITH EASE
THE PSYCHOLOGY OF A POSITIVE MINDSET & LETTING GO OF NEGATIVITY
About Instructor
Not Enrolled
Course Includes
- 12 Lessons
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