The Analytical Approach To Close More Deals – Corporate

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Group savings apply to automotive stores, dealerships, private organizations, government & public services.

This is a free course.

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Description

The Analytical Approach To Close More Deals – Corporate

Location: Online self-paced course

Skill Level: Beginner

Total Lessons: 12

Video: No

All Text Course: Yes

Certificate Of Achievement: Yes

Total Course Hours: Study time 1 hr 45 min

Who Should Take This Course?

  • Inexperienced & new employees
  • Automotive sales consultants
  • Automotive service consultants
  • Automotive BDC representatives

Course Summary

The Analytical Approach To Close More Deals Course explains the psychology of today’s customers and introduces employees to creative persuasion methods.

The Analytical Approach To Close More Deals Course is a road map to improve their soft skills successfully. Increase the confidence to manage customer objections, understand what they truly mean, and creative ways to find solutions.

The course is filled with examples for vehicle sales consultants and service advisors. Sales and service consultants have a greater knowledge of core sales techniques to help them close more deals.

What Will Employees Learn?

  • Easy customer persuasion techniques
  • How to sell to 4 different customer personality types
  • Enhance your active listening skills
  • Best open-ended questions to ask customers
  • Learn how to improve a customers perception of you
  • Top 8 sales closing techniques
  • Overcoming sales and service customer objections
  • Simple ways to handle angry customers
  • Understanding the psychology of a positive mindset

Curriculum

Course Content

CUSTOMER PERSUASION TECHNIQUES & POWER WORDS
THE PSYCHOLOGY OF SELLING TO 4 DIFFERENT PERSONALITY TYPES TIPS & TRICKS
ACTIVE LISTENING & ASKING OPEN-ENDED QUESTIONS TO EARN EMPATHY POINTS
BEST 7 SOFT SKILLS TO IMPROVE A CUSTOMER’S PERCEPTION OF YOU
LEADING SALES PROCESS & CLOSING TECHNIQUES
RESPOND TO CUSTOMER OBJECTIONS LIKE A PRO
QUICK TIPS TO HANDLE ANGRY CUSTOMERS WITH EASE
THE PSYCHOLOGY OF A POSITIVE MINDSET & LETTING GO OF NEGATIVITY

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